Shipping policy

Shipping

  • Once we have received the payment, please allow 1 – 2 working days to process your shipment. We will inform the tracking number through e-mail afterwards.
  • We use DHL and POS Indonesia for international shipping.
  • After we received the payment, please allow 1 – 2 working days to process your shipment. We will inform the tracking numbers through e-mail afterwards.
  • It usually takes 7 – 10 working days for the courier to deliver the products. If it takes longer than the given period, please contact us for further help on tracking the package. Kindly note that the custom clearance lead time may varied depend on each Country’s Policy.
  • Risk of any delay and damage to the product occured in delivery once your order is shipped from our office will not be our responsibility.
  • We do not cover for any customs or import duties that charged in the overseas shipping process. These charges are fully customer’s liabilities.